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RESORT POLICIES

ECO-LUXURY RESORT HOTEL & PRIVATE CABINAS

POLICIES

BOOKING & CANCELLATION

  • Booking & questions, contact our reservation manager, Summer, at (831) 246-4265 or info@copadearbol.com

  • Rates are per person, based on double occupancy.

  • There is a 25% increase to all rates for single occupancy, which will be calculated upon receipt of the reservation

  • 3rd and 4th guests receive 10% off.

  • Children 4 – 12 receive 50% off all room rates when staying with 2 adults

  • 4 person cabinas have 3 person minimum unless all 2 person cabinas are unavailable

  • All rates shown on the website are in US dollars

  • Rates do not include 13% Costa Rican tax

  • Holiday reservations have a 4-night minimum (December 15 – January 4)

  • Package tours can be substituted for other tours upon request at the time of booking (depending on the tour additional fees may apply)

  • Certain tours/activities do not receive the “child” or “extra person” discounts

  • We cannot confirm specific date for tours in advance but will do our best to provide them as requested. Please email us 2 weeks prior to arrival and we can confirm at this time.

  • Extra beds can be added to most of the accommodations

  • Payment accepted with cash or credit card, Pay Pal, we do not accept Travelers Checks

  • Alcoholic beverages, soft drinks, bottled water, specialty coffees and a complete menu for the restaurant/bar are also available but not included in the “complete package” or “daily rate” pricing.

  • Copa De Arbol is a non-smoking hotel.

PRE PAYMENT / PAYMENTS

  • A signed confirmation and credit card are required to secure your reservation. 

  • The full balance will be charged 30 days before during the Green and High Season and 90 days before during Holiday Season.

  • All reservations booked within 60 days before during the Green & High Season and 90 days before during the Holiday Season, payment is due in full at time of booking.

CANCELLATION POLICY

  • If there is a “no-show” 100% of the total of the reservation will be charged.

  • If a reservation is canceled 30 days or less prior to the arrival date on Green or High Season or 90 days or less during Holiday Season, 100% of the reservation will be charged. Your welcome to use this full payment for a future stay within the next 12 months.

  • If a reservation is canceled more than 30 days prior to arrival during the Green and High Season or more than 90 days prior arrival during the Holiday Season a $100.00 per person cancelation fee will be charged.

  • We strongly recommend travel insurance

ROOM LIMITATIONS

  • We realize that our cancellation policy is strict; however, we have a small capacity and often have to turn down reservations. Therefore, we have found it necessary to invoke this policy. To avoid losing your money in the event you need to cancel at the last minute, we strongly recommend travel insurance. Thank you for your understanding.

  • If for any reason Copa De Arbol needs to cancel guest reservations prior to the payment in full date, we will not apply the 100$ per person fee.  If full payment has been made, Copa De Arbol will refund the total amount. Copa De Arbol has the right to cancel any reservation at any time as necessary. In the event of cancellation, Copa De Arbol will do their best to assist in finding or reserving a comparable local hotel if available.

  • If you have questions, please contact Summer, our reservation manager in the US at 831-246-4265 or summer@copadearbol.com.  She will be happy to help.

 

BOOK YOUR STAY WITH US TODAY

Discover Drake Bay, Costa Rica, an untouched gem of biodiversity where rainforests meet crystal-clear waters, offering a mesmerizing blend of natural beauty, unique wildlife, and local culture, all waiting to be explored.

TESTIMONIALS

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CONTACT US

Contact us with any questions related to bookings, custom inquires, feedback and more. 

ABOUT US

From humble beginnings as a 4-room rainforest hideaway to a newly constructed resort, hotel owners Jason & Mike have lived on this property for over 25 years. In doing so they have built a strong knowledge and understanding of the area and the challenges it faces. As a result, Jason & Mike are fully committed to a holistic approach in the way they interact with the resort staff, the local community, and the environment.

A house with a thatched roof sits on the edge of a body of water.
A man holding up a plate of food.

EXPERIENCE THE TRANQUILITY OF DRAKE BAY COSTA RICA

Copa De Arbol‘s mission is to protect this delicate and magical area by establishing partnerships with Costa Rican conservationists while employing local staff so that they may earn a living by protecting their lands rather than depleting its resources.  In addition to providing jobs with opportunities for growth, education, and a profit-sharing program, we help nurture opportunities for locals to establish their own businesses. Where possible and appropriate, we try to enhance our guest’s stay with new local offerings ~ Pura Vida!

A house with a thatched roof in the jungle.

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The best Costa Rica hotel with a house thatched roof and plants.

Submit your email for discounts and Special offers

Join our mailing list and receive special offers and discounted vacation packages directly to your email.

By clicking “Submit”, you are signing up to recieving emails from us. You can unsubscribe whenever you like.