TERMS AND CONDITIONS

Effective Date: 24 August 2023

Introduction:

Welcome to Copa De Arbol Beach & Rainforest Resort. These terms and conditions govern your use of our website and other mediums, as well as your interactions with our services. By accessing or using our services, you agree to comply with these terms and conditions.

1. Reservations and Bookings:

a. Reservation Process: When making a reservation or booking, you must provide accurate and complete information. Any false, misleading, or fraudulent information may result in the cancellation of your reservation.

b. Payment: You are responsible for ensuring that payment information provided is accurate and valid. We may require a deposit or full payment in advance, and cancellation policies and fees may apply. Additional terms and conditions may apply to specific promotions or packages.

c. Modifications and Cancellations: Changes to reservations, including modifications or cancellations, may be subject to fees or restrictions. Please review our reservation policy for more information.

2. Conduct and Responsibility:

a. Guest Conduct: Guests are expected to conduct themselves in a respectful and responsible manner during their stay. Any behavior that disturbs other guests, causes damage to property, or violates local laws or regulations may result in immediate termination of services without refund.

b. Liability: Copa De Arbol Beach & Rainforest Resort is not responsible for any loss, damage, or theft of personal belongings during your stay. We recommend that you secure your valuables and use the provided safe deposit boxes.

c. Indemnification: You agree to indemnify and hold Copa De Arbol Beach & Rainforest Resort, its employees, agents, and affiliates harmless from any claims, damages, losses, liabilities, or expenses arising out of your use of our services or any violation of these terms and conditions.

3. Intellectual Property:

a. Ownership: All content, including but not limited to text, images, logos, and trademarks displayed on our website or other mediums, is the property of Copa De Arbol Beach & Rainforest Resort or its licensors. You may not use, reproduce, modify, or distribute any content without prior written permission.

b. User Content: By submitting any content (such as reviews, feedback, or suggestions) to Copa De Arbol Beach & Rainforest Resort, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute such content for promotional and other purposes.

4. Disclaimer of Warranties:

Copa De Arbol Beach & Rainforest Resort provides its services “as is” and makes no representations or warranties of any kind, whether expressed or implied, regarding the accuracy, reliability, or suitability of the services. We disclaim all warranties, including but not limited to any warranties of merchantability, fitness for a particular purpose, or non-infringement.

5. Limitation of Liability:

To the fullest extent permitted by applicable law, Copa De Arbol Beach & Rainforest Resort and its affiliates, employees, and agents shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services or these terms and conditions.

6. Governing Law and Jurisdiction:

These terms and conditions shall be governed by and construed in accordance with the laws of Costa Rica. Any disputes relating to these terms and conditions or your use of our services shall be subject to the exclusive jurisdiction of the courts in Costa Rica.

7. Changes to Terms and Conditions:

We reserve the right to update or modify these terms and conditions at any time without prior notice. The updated version will be posted on our website, and your continued use of our services after such changes constitutes your acceptance of the revised terms and conditions.

Contact Information:

If you have any questions or concerns regarding these terms and conditions, please contact us at:

Email: info@copadearbol.com